How it work?
We ask, check, fill, send, store and keep your most precious of all – but how do all these processes come together into a winning logistical formula and a perfect process? Come and get a glimpse into behind the scenes of PharmEx – All the way to the destination!
Getting to know each other
Our collaborative process begins with an in-depth acquaintance and the characterization of your needs. Together, we will understand the most suitable solution and how we will make the whole process run in the shortest, highest quality, and most cost-effective way.
Customizing
Does your need include land, sea, or air delivery? Will you need temperature monitoring or precise lighting and humidity conditions? What is the most attractive shipping package we can offer you without sacrificing quality? This is one of the most critical and sensitive steps in our process, and we are taking it very seriously (as in the whole process, as you will understand when we get to know each other in-depth) because only by checking sensitivities, temperature, custom packaging, providing an affordable quote, and choosing the optimal transport route - we can safely keep your shipment on its long way, and maintain your satisfaction all the way.
Sharing
Just before the shipment is ready to go, it is important for us to share the details of the process with you so that you can be as calm and up to date as possible. Every project requires a different logistic process and different timetables. Still, one thing remains common to all our projects: We will never leave you “hanging,” and we will always ensure that we have customized the best solution for you with complete transparency and reporting.
Off we go
Can you feel that? We set off! From now on, you do not have to worry about anything. We are here to prepare the shipping paperwork (yes, yes, we do that too!), Import or export permits, coordinate every detail with the relevant parties, collect, transport, deliver the shipment to the destination, and when necessary, handle its release and storage. Of course, everything is according to the required need. Throughout the process, we update you on the delivery status so that you can stay completely relaxed. You are in Good Hands.
We have reached our destination.
No matter if you chose us to transport sensitive medical materials in the country or the world, biological samples for scientific experiments, or pharma products for home treatment - at this point, the shipment has reached its destination, under ideal conditions and maximum sensitivity. But wait, this does not mean that we are done! We want to do better, be better and help you enjoy the flawless logistical chain again next time, so we would love to get your feedback. And until next time - know that we are here for you.